_____________________________________________________________________________ From: Stripe Date: Tue, 8 Jan 2019 17:16:56 +0000 To: jamie@jamiejones.org Message-ID: <010101682e779ad8-dc751246-3951-49f3-937d-406155192f89-000000@us-west-2.amazonses.com> Subject: Payment of $100.00 (from dt@customservices.ac) X-Stripe-EID: em_zwrycaldcfpu1egyrmka6qvqodbsa0 X-Stripe-Charge: ch_1DqOCALflZkGe67hyM6vx3vs X-Stripe-Customer: cu_1AzozMLflZkGe67hCqfPQiRe X-SES-Outgoing: 2019.01.08-54.240.62.28 Feedback-ID: 1.us-west-2.U9efwdPDLNZNk/S34uMIpcrlbDF6b3rs/s41tFWSWJ8=:AmazonSES Congratulations! You have just received a payment of $100.00. You can view the full details of this payment in your dashboard: https://dashboard.stripe.com/payments/ch_1DqOCALflZkGe67hyM6vx3vs We'll be here to help you with any step along the way. You can find answers to most questions and get in touch with us at https://support.stripe.com/. Yours, The Stripe team ==== Charge Summary ==== Charge ID: ch_1DqOCALflZkGe67hyM6vx3vs Charge description: Payment for invoice B1E6ADC-0017 Customer ID: cus_BMY5vbSPs6iJqj Customer email: dt@customservices.ac Customer description: Dana K Townsend (545869) _____________________________________________________________________________ From me, via stripe webform. January 9th 06:53 PST I've received the following email that seems to be legit. I've recently taken back the jamiejones.org domain and I assume this is for the previous owner. Please deassociate the account with this email address! cheers, Jamie [ original mail from stripe included here ] _____________________________________________________________________________ From: Jamie Landeg-Jones Message-Id: <201901091457.x09EvSU5062742@donotpassgo.dyslexicfish.net> Date: Wed, 09 Jan 2019 14:57:28 +0000 To: dt@customservices.ac Cc: jamie@catflap.org Subject: payment of $100 to jamie@jamiejones.org Hello, did you make the above payment? Because it came through to me, and whilst I am indeed "Jamie Jones", I am not the Jamie Jones you are looking for. Don't worry, I've not removed the money from the account, but please advice the correct jamie jones that he needs to fix his email address - as it stands, i could clean out his stripe account! If this makes no sense, I'm the victim of a spam email, so please ignore! Cheers, Jamie (#2) _____________________________________________________________________________ From: Stripe Support Date: Jan 10, 07:39 PST Hey there, Thanks for reaching out about the account. My name is Heather and I'm with the Security Team here at Stripe. I'll be helping you with the account. I want to make sure I understand your request to ensure I assist you with the issue at hand. If you're the person listed as the company representative for the Stripe account and you want to update the email address for the account, there are a few options available. If you have access to the Dashboard, you can update the email address here: https://dashboard.stripe.com/settings/user If you're the person listed on the account but don't have access to the Dashboard, we'll need to hop on a call to verify some information so I can access the account and update the email address on my end. If you aren't the current company representative, I'd need to speak with them to get the email address updated. If the person on the account isn't available, please let me know and we'll need to take an alternate route. I'm committed to getting this resolved and will be on the lookout for your reply. Best, Heather _____________________________________________________________________________ From: Jamie Landeg-Jones Date: Thu, 10 Jan 2019 17:04:44 +0000 To: support@stripe.com, jamie@jamiejones.org Subject: Re: I don't have a Stripe account, so why is Stripe sending me emails? Hi Heather. I'm pointing out that this account is registered to my email address: jamie@jamiejones.org I've recently regained ownership of jamiejones.org and now I'm getting email from you to it. The stripe account has nothing to do with me. I have no idea who's account it is (although I assume they are called 'Jamie Jones'!). I was even able to get a 'change password request' code sent through to my email address. I didn't act on it, and wouldn't, but I'm letting you know as a courtesy - especially as there is money involved - that this account needs to have this email disabled, because at the moment, I have full but unauthorised access to one of your customers accounts! So, I can't help you with what the new email address should be, but it shouldn't be mine! Hope this makes things clearer, Jamie (the other one) _____________________________________________________________________________ From: Stripe Support Date: Jan 10, 09:25 PST Hi Jamie, Thanks for getting back to me with this information. Here at Stripe we don't have the capabilities to update an email address for an account without speaking to the company representative on file. Since you don't know who this is and I don't have access to the account I'm not sure how this could be completed. Please let me know if you need anything else. Best, Heather _____________________________________________________________________________ From: Jamie Landeg-Jones Date: Thu, 10 Jan 2019 22:04:38 +0000 To: support@stripe.com, jamie@jamiejones.org Subject: Re: I don't have a Stripe account, so why is Stripe sending me emails? Hello Heather. Sorry, but that's 3 deposits I've been sent now, that I could withdraw. I'm telling you someone unauthorised has access to the account, and I can remove this cash at any time. If your tech support can't help, I'm sure your PR or your lawyers can. I don't mean to be an ass, but I would not be happy if I owned an account with a payment company who refused to act when told someone else had access to my account. _____________________________________________________________________________ From: Stripe Support Date: Jan 10, 14:15 PST Hi there, Thanks for letting me know. I've taken the necessary steps to ensure the account is secure. The emails sent are automated so I don't have a way to stop them. Let me know if you need anything else. Best, Heather _____________________________________________________________________________ From: Jamie Landeg-Jones Date: Thu, 10 Jan 2019 22:22:42 +0000 To: support@stripe.com, jamie@jamiejones.org Subject: Re: I don't have a Stripe account, so why is Stripe sending me emails? cheers, just trying to be a good citizen! :-) _____________________________________________________________________________